Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at cerasusnaturescience@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at cerasusnaturescience@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at cerasusnaturescience@gmail.com.

Our Story

Cerasus Care was founded with a simple yet powerful idea: skincare should nurture your skin while being safe, effective, and accessible. We noticed how difficult it was to find good skin care products that deliver results without harmful ingredients, so we set out to craft solutions that truly work. Our range includes carefully curated face care products, skin care kits, and glowing skin products designed for all skin types—including combination skin and oily skin—so everyone can enjoy clear, radiant skin.
Every product reflects our commitment to cruelty-free and non-toxic formulations, combining potent natural ingredients with scientific research. Whether you’re searching for men's skincare care products, dermatologist-recommended skin care, or affordable skin care, Cerasus Care is here to guide you toward healthy, confident skin. We believe skincare is more than a routine—it’s a ritual, a daily celebration of self-care and your ultimate skin health.

Author Note

At Cerasus Care, our goal is not just skincare, but skin wellness. Each product reflects our passion for innovation, quality, and authenticity. We take pride in creating products that you can trust, blending science and nature seamlessly. From the first drop to your daily routine, we’re committed to guiding you on a journey toward your healthiest skin yet.

Our Values

  • Sustainable


    We believe good skincare should also be kind to the planet. That’s why our products are cruelty-free, non-toxic, and responsibly crafted. We choose safe, natural ingredients and eco-friendly packaging wherever possible, so you can care for your skin while caring for the environment too.

  • Inovation


    We combine the best of nature and science to create skincare that truly works. Every product is thoughtfully developed to be effective, gentle, and suitable for all skin types — including oily and combination skin. From brightening face serums to complete skincare kits, our formulas are designed to deliver visible results without harsh ingredients.

  • Wellness


    Skincare is more than a routine — it’s a form of self-care and confidence. We want you to enjoy every step of your skincare ritual. Whether you’re searching for dermatologist-recommended products, affordable skincare for men, or everyday essentials that make you feel good, we’re here to help you glow from within.